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Click. Inspection. Photos. Severity. The whole thing.
RO Detail Overlay
Operate
One live repair order, from booking to pickup.
One live repair order carries the job from booking to pickup.
Openhood turns the repair order into the workshop's live operating record: booking, arrival, inspection, quote, approval, parts, work, QC, invoice, and handover stay connected instead of splitting across paper, whiteboards, and inboxes.
Who it helps
Less paper chasing. More live workflow.
Technicians
Gets the job context, tasks, parts, and review state without decoding the front counter.
Service advisors
Works from one source of truth instead of reconciling paper, phone notes, and dashboard state.
Owners
Sees throughput, stalled work, and handover risk from one operating record.
Customers
Gets clearer updates because the workshop is not guessing from stale paperwork.
What Openhood does
- Gets the job context, tasks, parts, and review state without decoding the front counter.
- Works from one source of truth instead of reconciling paper, phone notes, and dashboard state.
- Sees throughput, stalled work, and handover risk from one operating record.
What it doesn’t do
- It isn't a fire-and-forget automation, accounting and payment steps stay advisor-controlled, not silently automated from the RO.
- Cancelled or historical repair orders are kept as audit-first records, never deleted.
FAQ
Questions workshops ask about live repair orders
What is Live Repair Orders in Openhood?
Openhood turns the repair order into the workshop's live operating record: booking, arrival, inspection, quote, approval, parts, work, QC, invoice, and handover stay connected instead of splitting across paper, whiteboards, and inboxes.
What does Live Repair Orders replace?
It replaces paper chasing with live workflow.
Explore more
Connected Openhood workflows
See it on a real workshop.
Spin up a production-shaped Openhood demo and run the workflow end to end, or talk to the team about getting your workshop set up.