Operate

Project Repair Orders

Long-running builds and restorations stay under one RO with a commercial cockpit, WIP tracking, progress and storage invoicing, and signed agreement changes.

Openhood handles the jobs that do not fit a same-day service lane. Project ROs keep restoration and build work under one record across weeks or months, with a commercial cockpit for worked-versus-allocated hours, unbilled WIP, invoiced and outstanding totals, a budget bar, progress and storage invoicing, row-scoped media and time logs, and agreement changes that go back to the customer as signed authorisation packets rather than internal overrides.

01

Click. Inspection. Photos. Severity. The whole thing.

RO Detail Overlay
RO-1248

Sarah Patel · Toyota Hilux SR5

Advisor Review1ABC234

Arrived

8:42am

Safety Check

9:14am

Work

9:32am

Wash

Quote

SENT11:18am

Ready

Picked Up

Inspection findings

Defects Requiring Immediate Repair

Defects Requiring Early Repair

Minor Issues to Monitor

Who it helps

Less project sprawl. More controlled WIP and billing.

Technicians

Resumes project work through active job cards, logging time and attaching evidence per row instead of hunting through old notes.

Service advisors

Runs the project from one place: work packets, progress and storage invoices, customer updates, and signed agreement changes when scope grows.

Owners

Sees worked-versus-allocated hours, unbilled WIP, invoiced, and outstanding totals on one commercial cockpit before margin leaks.

Customers

Gets clearer scope, progress updates, and a fresh signed agreement when the build's budget needs to change.

What Openhood does

  • Resumes project work through active job cards, logging time and attaching evidence per row instead of hunting through old notes.
  • Runs the project from one place: work packets, progress and storage invoices, customer updates, and signed agreement changes when scope grows.
  • Sees worked-versus-allocated hours, unbilled WIP, invoiced, and outstanding totals on one commercial cockpit before margin leaks.
  • Gets clearer scope, progress updates, and a fresh signed agreement when the build's budget needs to change.

What it doesn’t do

  • Progress invoices stay advisor-reviewed, Openhood guides WIP and billing pressure but never auto-finalises them.
  • Parts that still need sourcing research stay as findings, not zero-cost quote rows.
FAQ

Questions workshops ask about project repair orders

What is Project Repair Orders in Openhood?

Openhood handles the jobs that do not fit a same-day service lane. Project ROs keep restoration and build work under one record across weeks or months, with a commercial cockpit for worked-versus-allocated hours, unbilled WIP, invoiced and outstanding totals, a budget bar, progress and storage invoicing, row-scoped media and time logs, and agreement changes that go back to the customer as signed authorisation packets rather than internal overrides.

What does Project Repair Orders replace?

It replaces project sprawl with controlled WIP and billing.

See it on a real workshop.

Spin up a production-shaped Openhood demo and run the workflow end to end, or talk to the team about getting your workshop set up.